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Industry

Non-profit & Charities

Story-driven sites that turn visitors into donors and volunteers.

Charities compete for attention against everything else on a supporter's phone, then ask that supporter to part with money on trust. Most lose them at the donation form. We build sites where the story does the persuading and the giving takes seconds — regular gifts, Gift Aid captured properly, volunteer sign-ups organised, and reporting that shows trustees and funders where the money went.

Where it breaks, and what we do

The problems we keep meeting in Non-profit & Charities

The donation form loses people

Supporters click Donate, meet a long form on a third-party page that looks nothing like your site, and abandon it before the card details.

Giving in three taps

A donation flow on your own domain with suggested amounts, Apple Pay and Google Pay, and no account to create — so intent turns into a gift immediately.

Everything is a one-off gift

Appeals bring in single donations that never repeat, so every month starts from zero and nobody can forecast next year's income.

Regular giving by default

Monthly is the pre-selected option with a clear cost-per-month framing, and supporters manage or pause their own gift, which protects predictable income.

Impact is told in numbers only

The site reports totals raised and services delivered, but never shows a supporter what their particular gift changed for one person.

Stories with faces and outcomes

We build a beneficiary story format with photography, quotes and what changed, then tie each donation amount to a concrete thing it funds.

Gift Aid is collected badly

Declarations sit in spreadsheets, paper forms and old emails, so claims take a finance volunteer days and eligible money goes unclaimed.

Gift Aid captured at the point of gift

The declaration is one checkbox in the donation flow, stored with the donor record and address, and exported in the format HMRC claims need.

Volunteers are coordinated by hand

Sign-ups arrive by email, shifts are tracked in a shared sheet, and someone spends every week chasing availability and sending reminders manually.

Self-serve volunteer rota

Volunteers register, pick shifts from live availability and get automatic reminders, so your coordinator manages exceptions rather than the whole rota.

What we build for Non-profit & Charities

01

Story-led charity website

02

On-site donation and regular giving

03

Gift Aid declaration and claim export

04

Beneficiary impact story library

05

Volunteer registration and shift rota

06

Appeal campaign landing pages

What changes

  • Fewer supporters drop out between clicking Donate and completing the gift.
  • A growing base of monthly donors makes income predictable enough to plan against.
  • Gift Aid claims take hours rather than days, with fewer eligible gifts missed.
  • Volunteer shifts fill themselves, freeing coordinator time for the work itself.

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FAQ

Non-profit & Charities questions

Let’s plan your next project.

Tell us what you need to build or improve. We’ll discuss the scope, timing, and next steps so you can decide whether we’re the right fit.

Free consultation · No obligation · We usually reply within a few hours